About the Role: We are seeking an experienced Salesforce Architect with a strong background in Salesforce Commerce Cloud (B2B and B2C). This individual will play a critical role in designing, implementing, and optimizing our Salesforce Commerce solutions, driving successful e-commerce projects that align with our business goals. As a key member of our Salesforce team, you will work closely with stakeholders to deliver scalable and high-performing e-commerce solutions.
Key Responsibilities
- Lead the architecture, design, and implementation of Salesforce B2B Commerce solutions, ensuring alignment with business goals and technical requirements
- Provide expertise in Salesforce core products such as Sales Cloud, Service Cloud, Marketing Cloud, and B2B Commerce Cloud
- Design and oversee integration of Salesforce with third-party platforms, including payment gateways, ERP systems, and inventory management tools
- Develop scalable and reusable frameworks for handling product catalogs, pricing models, customer hierarchies, and contract management in a B2B environment
- Collaborate with stakeholders to define the roadmap for Salesforce enhancements, focusing on commerce-specific capabilities such as custom catalogs, tiered pricing, and negotiated contracts
- Mentor and guide development teams, ensuring best practices for Apex, Lightning Web Components, and Salesforce APIs
- Drive adoption of Salesforce B2B Commerce features, including account hierarchies, custom catalogs, and dynamic pricing
- Conduct performance and security assessments of existing Salesforce implementations, with a focus on Commerce Cloud scalability
Key Requirements
Technical Skills
- Proven experience with Salesforce B2B Commerce Cloud (Lightning or Classic)
- Proficiency in Salesforce development, including Apex, Visualforce, LWC, SOQL, and Salesforce Flows
- Strong knowledge of Salesforce architecture principles, including multi-cloud integration
- Hands-on experience with Salesforce integration patterns, including REST/SOAP APIs and middleware, such as MuleSoft, Boomi, or Informatica
- Familiarity with product attribute setup, dependent picklists, and catalog management in Salesforce Commerce Cloud
- Experience configuring commerce-specific features such as Product bundles and discounts, Subscription and renewal management, and Personalized buyer experiences
Professional Skills
- Strong understanding of B2B sales processes, including lead-to-cash, quote-to-order, and contract negotiation workflows
- Experience leading cross-functional teams and working in Agile environments
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Certification in Salesforce B2B Commerce Specialist or Salesforce Application/System Architect (preferred but not required)
Preferred Qualifications
- 7+ years of Salesforce experience, with at least 3 years working on B2B Commerce implementations
- Deep understanding of commerce-specific business challenges such as pricing automation, global tax compliance, and multi-currency transactions
- Familiarity with Einstein for Commerce or AI-driven product recommendations
